Cloud Based Phone Systems: All You Need To Know

A Cloud-based or internet-based phone system provides a phone service delivered over the Internet. In this terminology, the cloud is the internet. It is an internet based service which implies a system of phone interconnections working together over the internet. As the group of phones works together, it is also known as a business phone system. The many advantages of cloud-based phone systems is their ability to route inbound calls, deliver calls over the internet, and providing applications such as call recording and virtual voicemail.

Features

The reason why companies and organizations are switching to this technology is its unique characteristics, which bring a lot of benefits to businesses large and small. The features include, but are not limited to:

System configuration and management

• Call answering
• Call routing
• Voicemail and online fax
• Conferencing
• Call recordings

Benefits

Save On Business Phone Costs

A true business phone system has outstanding features and is easy to install and use, at the same time, it has to be affordable. By using a cloud-based phone system, companies usually, save between 40% and 80% on monthly phone costs. No extra cost is charged for long distance calls.

Save On Equipment And Support

Traditionally, phone services demand a lot in terms of investment. You have to buy the hardware, get it installed, and maintain expensive switching hardware, which includes the equipment, phones, and wiring. Presently, the use of cloud-based phone systems has eliminated all such expensive hardware and support. No extra cost is required for its maintenance, support, and enhancement, among others.

Full Services At Low Cost

Low-cost services do not mean that the services provided are of an inferior quality. Services include trendy, groundbreaking and handy features and support services such as system reports, real-time monitors, unrivaled quality, and reliability.

Conclusion

Many industries, especially telemarketing companies are adopting cloud-based phone systems due to its unique features and benefits. There are many advantages of moving to cloud-based technology over the traditional wired, costly and cumbersome method. It provides benefits like zero capital investment, and dedicated manpower. It is easy to integrate, and highly scalable and mobile. These advantages of the cloud-based telephone technology allow organizations to save time and money.

Tagged: Business Phone System, Cloud Based Call Center Software, Cloud Based PBX, Cloud Based PBX Solutions, Cloud Based Phone System, Cloud Based VoIP Call Software